Wednesday, May 6, 2020
School Of Computing Maths Charles Sturt University-Free Samples
Questions: What's Going On? What Are The Facts? What Are The Issues (Non-Ethical)? Who Is Affected? What Are The Ethical Issues And Their Implications? What Can Be Done About It? What Are The Options? Which Option Is The Best And Why? Answers: 1.An IT personnel is confronted by his senior on the deployment of a newly implemented system. According to the senior officials, who speak on behalf the companys CEO, the system should be delivered the coming Monday, however, because the tester of the system is unavailable (she is sick) this objective will not be met. The supervisor to the IT personnel is not satisfied with the impending outcome and mandates that the initial deployment time must be met regardless of the prevailing conditions. Therefore, the supervisor does not consider the state of the tester, who is sick, nor does he account for the system itself. 2.The system cannot be tested effectively based on the current events because the person responsible is unavailable (she is sick). Moreover, based on the tight deadlines and the system itself, the company cannot be able to substitute the sick personnel in order to test the system. Therefore, regardless of the position taken, the system cannot be delivered by the requested date i.e. coming Monday. From this information, the request made by the supervisor requires the IT personnel to break his ethical conduct and deliver the said system in due time, an unethical outcome that could have been met by his predecessor (ACS, 2014). This unethical conduct i.e. delivering an untested system is the only way to guarantee the deadline is met. 3.First, the supervisor does not consider the state of one of his employees who is currently sick. However, far from this obvious ethical issue comes the dilemma faced by the IT personnel himself. On one hand, he can choose to ignore the request by the supervisor and thus wait until the system is tested for it to be presented but, this could cost him his job. On the other hand, he can present the system untested to the CEO and the clients having fudged or falsified the test. Therefore, one ethical issue in this circumstance is the behaviour of the leader i.e. a misleading leader who requires results regardless of the consequences. Secondly, the IT personnel must choose between his career and the common good (Hanson, 2014). 4.First and foremost, the IT personnel who is directly responsible for the outcome of the system. If he yields to the given request the untested system could fail which may result in unimaginable losses for both the client and the company itself. Secondly, we have the supervisor who led by the CEO requires results despite the cost. To him, the system must be delivered in due time (Monday). Thirdly, the CEO who although not directly involved could face many losses in the future if the untested system fails in its current state, which could include losing the trust of his clients (Hanson, 2014). Finally, the users of the system as they will operate with an untested system that may fail based on the nature of the development process. 5.A Misleading leader the supervisor bullies the IT personnel in order to force the deadline. This could affect the work of the personnel leading to more problems other than those related to the system. Furthermore, to meet the deadline, the developers will have to cut corners which would again affect the overall performance of the system (ACS, 2014). The implications? Professionalism is lost on behalf of the workers who from now on could occasionally break their ethical conduct because the organization seems to reward it. Furthermore, the untested system can develop faults/problems leading to losses for both the developing company and the users. The users will lose the resources they spent on the system and may have to develop an alternative or even source additional resources to fix. Moreover, if the system fails the trust and integrity developed with the clients is lost (Henson, 2014). 6.In this scenario, the choices to a large extent depend on the IT personnel as he holds the keys to the system. For one, he can stand his ground and present his case to the supervisor and CEO. This step would help maintain his integrity, trustworthiness and professionalism to both the organization as well as the client (ACS, 2014). In essence, this is the answer to the ethical dilemma of choosing between his career and the common good. Secondly, both the organization can develop an amicable solution with the clients on the steps to take based on the prevailing conditions i.e. a member of the developing team is unavailable. Therefore, the company must inform the client in advance in order to maintain a good working relationship, which further improves trust and their integrity. 7.From the IT personnel perspective: One, deploy the system having met the wishes of the supervisor, however, this breaks all ethical codes. Two, he stands his ground regardless of the consequences i.e. losing his job. Three, develop an amicable solution that could see the system deployed in due time even though it might fall short of the set deadline. The company: Deliver an untested system. Develop a solution for the prevailing situation by contacting the clients and developing an alternative that fits their timeline 8.From the previous section, the best option would be to develop an alternative solution that would see the system tested accordingly either by the sick employee (after recovery) or by another personnel holding the necessary credentials. Furthermore, since the set deadline cannot be met, the client must be contacted in advance to inform them of the impending outcome. This action may disappoint the clients however, it would help in maintaining the trust and integrity developed throughout the years. Moreover, it ensures the system maintain the utmost standards, a critical item for all modern digital systems that are faced with many operational parameters. References Australian Computer Society (ACS). (2014). ACS Code of Professional Conduct Professional Standards Board Australian Computer Society. Inspiring success. Retrieved 10 August, 2017, from: https://www.acs.org.au/content/dam/acs/acs-documents/ACS%20Code-of-Professional-Conduct_v2.1.pdf ACS. (2014). Code of conduct. Retrieved 10 August, 2017, from: https://www.asc.com.au/assets/downloads/Code_of_Conduct.pdf Hanson. K. (2014). The Six Ethical Dilemmas Every Professional Faces. Verizon Visiting Professorship in Business Ethics. Retrieved 10 August, 2017, from: https://www.bentley.edu/sites/www.bentley.edu.centers/files/2014/10/22/Hanson%20VERIZON%20Monograph_2014-10%20Final%20%281%29.pdf Seach. G. (2009). An explanation of the Doing Ethics Technique. Retrieved 10 August, 2017, from: https://www.homeworkmarket.com/sites/default/files/qx/15/03/03/09/doing_ethics_technique_explanation_0.pdf
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